How it works

How it works

Simple, secure, between enthusiasts.

For buyers

Buy with confidence

1

πŸ” Search

Browse thousands of listings filtered by scale, brand, era and condition.

2

πŸ’¬ Contact the seller

Ask your questions via secure messaging, or buy directly in one click.

3

πŸ“¦ Receive your item

Delivery within 3–5 business days depending on the seller. Tracking available.

4

βœ… Confirm receipt

Funds are released to the seller only after your confirmation. You're protected.

For sellers

Selling is free

1

πŸ‘€ Sign up

Create your seller profile for free in 2 minutes. No subscription required.

2

πŸ” Verify your identity

KYC verification via Stripe Connect to receive your payments securely (24–48h).

3

πŸ“ List your items

Photos, description, attributes (scale, brand, era, condition). Free, unlimited listing.

4

πŸ’° Receive your payments

Automatic weekly payout. A 6% commission is deducted only on a successful sale.

In pictures

Watch TrainMarket in video

Security

Your transactions, guaranteed

πŸ”’

Escrow payment

Funds are held until your confirmation.

β–Ό

When you pay, Stripe holds the funds in escrow β€” neither the seller nor TrainMarket has access to them.

  • Funds released to the seller after your confirmation of receipt
  • Automatic release after 7 days if you don't report a problem
  • Full refund if the parcel doesn't arrive
  • In case of dispute: our team steps in within 14 business days
πŸ’‘ You're always protected β€” even if the seller disappears.
βœ…

Verified sellers

Identity and bank account validated.

β–Ό

Every seller undergoes a mandatory identity check (KYC) via Stripe Connect before they can receive payments.

  • Verified ID document
  • Confirmed postal address
  • Validated bank account (IBAN)
  • "Verified" badge displayed on all their listings
  • Review system after every transaction
πŸ’‘ An unverified seller cannot receive payment on TrainMarket.
βš–οΈ

Mediation

A dispute? We step in.

β–Ό

If a problem between buyer and seller isn't resolved, our team handles the mediation.

  • Contact us via /aide β€” response within 48 business hours
  • Impartial investigation of both sides
  • Decision made within 14 days
  • As a last resort: the Belgian Consumer Mediation Service
πŸ’‘ The process is entirely free for the buyer.
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